Question 1

How much does a clean cost?

Accepted Answer

Cleans start from £20 an hour. The final price depends on the size of your space, the type of service, and how often you want us to visit. We always provide a clear quote before you book.

Question 2

What areas do you cover?

Accepted Answer

We cover West London, North West London, and Kent. If you're nearby and unsure, just drop us a message — we're happy to help.

Question 3

Do I need to be home during the clean?

Accepted Answer

Not at all. Many of our customers give us secure access and come home to a sparkling space. If you prefer to be there, that's fine too — we work around your schedule.

Question 4

Are your cleaners insured and vetted?

Accepted Answer

Yes. Every Wonder Works cleaner is fully vetted, background-checked, and insured for your peace of mind.

Question 5

What cleaning products do you use?

Accepted Answer

We use high-quality, eco-friendly products that are safe for children and pets. If you have specific product preferences or allergies, let us know and we'll accommodate.

Question 6

How do I book a clean?

Accepted Answer

Head to our Contact page, fill in the form with a few details about your space, and upload photos if you like. We'll reply with a quote within 24 hours.

Question 7

Can I book a regular weekly or fortnightly clean?

Accepted Answer

Absolutely. We offer one-off, weekly, and fortnightly services. Regular customers often get a discounted rate — ask us about it when you enquire.

Question 8

What is included in a deep clean?

Accepted Answer

A deep clean covers everything in a standard clean plus detailed attention to often-missed areas: inside appliances, grout, skirting boards, light fittings, and more. It's perfect for spring cleans or first-time visits.

Question 9

What is your cancellation policy?

Accepted Answer

We ask for 48 hours' notice for cancellations or rescheduling. This helps us manage our team and offer your slot to another customer.

Question 10

Do you clean commercial properties?

Accepted Answer

Yes — we offer business and office cleaning across our service area. We can work early mornings, evenings, or weekends so we don't disrupt your operation.

Frequently Asked Questions